Episodes

What if compliance didn’t have to slow your mortgage business down? What if it could actually help you grow? In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields welcome Scott Geisel, Director of Compliance at Strategic Compliance Partners, for a practical conversation about building a compliance program that protects your business while giving you room to grow. Scott explains why mortgage professionals need to think beyond simply “checking the compliance box.” With state r...

What happens when you ask someone who admits compliance isn’t exactly his favorite topic to talk about mortgage compliance? You get a real-world conversation every loan officer can relate to. In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields welcome Frank Garay of Loan Officer Breakfast Club to talk about the side of compliance mortgage professionals deal with every day. From social media and AI-generated content to videos, marketing campaigns, NMLS information, and old ...

Are you ready for the latest changes in mortgage compliance? For mortgage brokers and loan officers, compliance isn't always the most exciting part of the business—but it is one of the most important. Changes to NMLS, licensing requirements, audits, disclosures, documentation, and even social media can have a real impact on your business. In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields welcome Valerie Saunders, Chief of Staff at the National Association of Mortgage Brok...

Are you losing past clients simply because you're not staying in touch? For mortgage brokers, closing the loan shouldn't be the end of the relationship. Your past-client database can be one of your most valuable business assets—but only if you stay connected. The right email marketing and follow-up strategy can help you remain top of mind long after the closing table. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Lyndsay Magre, VP of Marketing at Aduvo, a NAMB strategic part...

The rules that shape the mortgage industry are being written every day. The question is: Are mortgage brokers in the room when those decisions are made? As NAMB continues Broker Independence Month, The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Lauren Patterson, Government Affairs Chair for the National Association of Mortgage Brokers (NAMB), for an important conversation about advocacy, legislation, and protecting the future of the independent mortgage broker channel. Laure...

The independent mortgage broker channel exists today because of leaders who fought to protect it, strengthen it, and prepare it for future generations. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Joe Falk and A.W. Pickel III, two Past Presidents of the National Association of Mortgage Brokers (NAMB), as they continue NAMB Broker Independence Month. Together, they share the history, leadership, and advocacy that helped shape the mortgage broker profession and continue to pr...

Helping homebuyers is about more than closing loans—it is about building trust, educating clients, and serving your community with integrity every step of the way. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Libra Branch, better known as The Mortgage Diva, as they kick off NAMB Broker Awareness Month. With more than 36 years in the mortgage industry, Libra shares the experiences, values, and lessons that have shaped her remarkable career. From starting in wholesale lendin...

Mortgage pricing technology is not just about finding a rate—it is about helping loan officers make faster, smarter, and more confident decisions for their borrowers. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Tiffany McGarry, VP of Product Management at Optimal Blue, home of LoanSifter and a proud NAMB Industry Partner. As part of NAMB Technology Month, Tiffany shares how LoanSifter helps mortgage brokers and loan officers compare investor options, review product eligib...

AI isn't replacing loan officers—but it is changing what it takes to succeed. The mortgage professionals who embrace technology while building trust with borrowers will be the ones who thrive in the years ahead. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Dave Savage, Founder of MortgageCoach, built by TrustEngine, a proud NAMB Industry Partner. As part of NAMB Technology Month, Dave shares why the future of mortgage lending isn't about choosing between AI and people—it's...

The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Brandon Edwards, Product Solution Manager, and Don MacKillop, Senior Account Executive, from LendingPad, a proud NAMB Industry Partner. As part of NAMB Technology Month, this episode explores how the right technology can help mortgage brokers save time, improve the borrower experience, and grow their business without adding more staff. Brandon and Don share how LendingPad's loan origination system (LOS) simplifies everyday workf...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields kick off NAMB Technology Month with special guests Mike Farrell, NAMB President-Elect, and Steven Scott, NAMB Director & Technology Chair. Technology continues to transform the mortgage industry, and this episode sets the stage for an exciting month featuring NAMB's Technology Partners. Mike and Steven discuss why embracing technology is no longer optional for mortgage professionals and how NAMB is helping members stay ahea...

In this episode of The NAMB Podcast, host Ginger Bell sits down with Don Chiesa, Vice President of the Western Division at Newrez Wholesale, to discuss the opportunities available in today’s mortgage market through specialized lending solutions and strategic broker partnerships. Don shares how Newrez Wholesale is helping mortgage professionals expand their business by offering innovative loan programs and educational resources designed to support brokers and their clients. He discusses the impo...

In this episode of The NAMB Podcast, host Ginger Bell sits down with Emenyo Segbefia, Director of Business Development at Chenoa Fund, to discuss how mortgage professionals can help expand homeownership opportunities through education, partnerships, and down payment assistance programs. Emenyo shares how Chenoa Fund is helping borrowers across the country achieve the dream of homeownership while also supporting mortgage brokers and loan officers with tools, resources, and fast partner approvals...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Taylor Rogers, Branch Manager at Revolution Mortgage, to talk about one of the most valuable skills in the mortgage industry: building relationships through connection and service. Taylor shares how becoming a true connector can help mortgage professionals grow their business, strengthen referral partnerships, and create long-term opportunities. From helping clients find trusted resources to introducing people...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Mark Boleky, Senior Vice President of Wholesale Production at Plaza Home Mortgage, to break down one of the most talked-about (and often misunderstood) areas in lending, condo financing. Plaza Home Mortgage, a trusted industry partner, brings deep expertise when it comes to navigating condo approvals, project eligibility, and the resources loan officers need to close these deals with confidence. Mark shares pr...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Richard Quintero, President of The Lender AI, and Andre Nieuwendam, SVP of Technology at The Lender AI, to talk about how AI is changing the way mortgage professionals serve clients and grow their business. The Lender AI, a proud NAMB Industry Partner, is focused on solving real challenges for today’s loan officers—especially when it comes to complex income scenarios. From DSCR loans to VOE-only options, Richa...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sat down with Marvin Hudson, Director on the NAMB Board and Georgia Chair, to recap NAMB’s Advocacy Day and the full three-day experience on Capitol Hill. Marvin shared what took place throughout the event—from the preparation and collaboration with fellow mortgage professionals to walking the halls of Congress and meeting directly with lawmakers and their teams. He explained how the experience gave attendees a clearer unde...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Steven Cooley, Founder of Mortgage Advisor Tools, to talk about how technology is transforming the way mortgage professionals work and win in today’s market. Mortgage Advisor Tools is designed to solve real problems for loan officers—helping them better connect with clients, streamline their process, and stay competitive. Steven shares how his platform is built with the modern mortgage advisor in mind, combini...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Elizabeth Rychlinski, Senior Director of Product Solutions at the Nationwide Mortgage Licensing System (NMLS), to break down one of the most important parts of your mortgage career—staying licensed and compliant. Elizabeth shares key updates released in April that impact how mortgage professionals manage their licensing, along with important reminders about the August 31st deadline that you simply can’t afford...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Linda McCoy, Past President of NAMB and founder of NAMB Inspire, to spotlight one of the most powerful communities in the mortgage industry today. NAMB Inspire is more than just a monthly call—it’s a thriving women’s community within NAMB that is helping mortgage professionals connect, grow, and lead. Founded by Linda McCoy, this group has grown to include thousands of members who show up, support one another,...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Mike Farrell, NAMB President-Elect, to talk about an exciting movement happening across the country—bringing state mortgage associations back to life. NAMB is actively working to rebuild and strengthen state-level associations, creating more opportunities for mortgage professionals to connect, grow, and have a stronger voice in their local markets. Mike shares how this effort is all about you—the loan origina...

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields take a step back to reflect on the power of relationships, community, and what makes the mortgage industry so rewarding. Ginger and Matt share a personal conversation about their journey with the podcast, the incredible people they’ve met, and why connection is at the heart of long-term success in this business. Many mortgage professionals focus on rates, deals, and transactions but as Ginger and Matt explain, real success...

In this engaging episode of The NAMB Podcast, host Ginger Bell sit down with Frank Garay, of the Loan Officer Breakfast Club, to talk about the power of consistency, community, and showing up every single day in the mortgage business. Many loan officers struggle with staying motivated and connected, especially in a shifting market. As Frank explains, success doesn’t come from big moments, but from small, consistent actions done daily. That’s exactly what the Loan Officer Breakfast Club was buil...

In this powerful episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Mark O'Neil, Senior Vice President at Mutual of Omaha Reverse Mortgage, to talk about how reverse mortgages can become a powerful tool for mortgage professionals. Many loan officers overlook reverse mortgages because they seem complicated or unfamiliar. But as Mark explains, they can open the door to new opportunities while helping senior homeowners access the equity they have built over time. Educat...