Your regulator may be looking at more than you think.
Emails. Text messages. Consumer conversations. Even what you post on personal social media can create compliance concerns.
In this clip from Episode #49 of The NAMB Podcast, Valerie Saunders, Chief of Staff at the National Association of Mortgage Brokers (NAMB), joins hosts Ginger Bell and Matt Shields to explain why mortgage professionals should never assume something is compliant.
From documenting consumer communications to understanding what regulators may review, Valerie shares an important reminder: good compliance habits happen every day—not just when an audit is coming.
September is NAMB Compliance Month, and this is one conversation mortgage professionals don't want to miss.
Watch Episode #49 of The NAMB Podcast on YouTube:
https://f.mtr.cool/56sv4awlzp
